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Hardware Key Drivers

Hardware key drivers are pieces of software that communicate with the hardware key, which makes using the key more reliable and less prone to problems. Using these drivers can solve problems on certain system configurations with the hardware key. They are required on Windows NT / 2000 / XP / Vista, as well as when using a USB key on any platform.


Key Problems
If you are having trouble with a new USB key, you are running Windows NT / 2000 / XP, or you are having any other key related problems, please download a new key driver, below:

  • Download the latest key (dongle) driver.
  • If you are running 64-bit XP or 64-bit Vista, download this driver instead. When installing this driver, select Custom mode and using the down arrow, select Sentinel Protection Server and Sentinel Keys Server to be "This feature will not be available". If you have other software that uses these options, leave them alone.

Run this program, once it's fully transferred to your computer, to install the latest key drivers. Remove the key while installing this driver so that Windows will detect the key properly after the drivers are added to the system.


Diagnostic Tools

We offer some additional diagnostic tools from the manufacturer of the key, to help fix problems using the key:

  • Sentinel Medic, which detects the presence of the key without using Aries Graphics products at all.
  • Cleanup tool, which removes old-style key drivers from the system, which can prevent the newest drivers from installing.

Click on the links above to download them to your computer.

 

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